Troubleshooting the Active Directory Connector
Troubleshooting: The Active Directory Connector (ADC)
If you are experiencing unexpected behaviour with your ADC, here are some quick checks you can perform: Check that the ADC is switched on and running Have you restarted the ADC? Is there an active internet connection on the server that is hosting the ...
Troubleshooting: A user is unable to login to My1Login
If a user is unable to login to My1Login, below are a simple set of checks to troubleshoot. Valid User: Check the user is registered with an account associated with your company. This could be either an email account or an Active Directory account. ...