
If you lose the device that you use for MFA, please contact your Administrator.
1. Download Google or Microsoft Authenticator to your mobile device.
2. Navigate to your My1Login vault
Enter your Email/Username & Passphrase and select “Log
in”

3. An authenticator prompt will appear on screen
- Open the authenticator application on your mobile device.

- Click the “+” at the top right and select “scan
barcode” to begin the process of authentication
- Scan the on-screen image as shown above
and a six-digit code will appear. This is the authentication code you need to
enter to gain access to the My1Login service. Once this code is entered you
will be taken to your Vault page where your credentials are stored and
displayed.
4. Use Authenticator for MFA
You will be asked to enter a 6-digit code from the Authenticator application every time you log into My1Login
as per the settings specified by your administrator.