Troubleshooting: No seamless SSO Authentication
If users are not being automatically authenticated with My1Login when logging on to a network joined device, quick checks:
- The extension is installed on the browser in use.
- The account short code (query string) present at the end of the homepage URL.
- Check the user is in the correct target OU on the AD.
Where users are being presented with an NTLM prompt visit the NTLM Troubleshooting page.
A blue padlock at the top of the browser indicates a user is successfully logged in to My1Login.
A grey padlock at the top of the browser indicates a user is not logged in to My1Login.
How the browser extension works
The My1Login browser extensions work by either: Connecting to the company Active Directory Storing the client-side encrypted credentials on the My1Login cloud server The job of the browser extensions is to search webpages for login fields, after the ...
How to: Launch My1Login Vault on Browser Start-up
Automatically launching the My1Login Vault on start-up gives users a view of all the applications they have identities for. It also allows them easy access to SAML/OIDC based applications and desktop applications in one place. Automatic vault launch ...
How to: Group Policy Guidance
1.1 Use Just One Group Policy For simplicity in administering group policies we suggest that all My1Login related settings are made in the same group policy (e.g. “My1Login SSO”). However, this is merely a suggestion, we recognise that some products, ...
Adding a bookmark
A tile (or bookmark) refers to an individual identity that is stored within My1Login. It contains the name, location, and user credentials for a specific application. Automatic Creation (Administrator-driven) Inclusion List: When an application URL ...