Resetting your My1Login Admin User Password

Resetting your My1Login Admin User Password

Before resetting your Admin password, make sure that the ADC is running or that there is another Admin that can access the My1Login Admin portal.

Once you have confirmed that either:
  1. Your company's My1Login Active Directory Connector is running
  1. You have a second admin who has access to their My1Login account
Admin passwords can be reset using the reset passphrase link. The additional admin will need to login and verify the password change. 

Should you get locked out of your account, without an ADC running, My1Login will be unable to retrieve or recover your admin account due to our use of client-side encryption.

    • Related Articles

    • Changing your My1Login User Passphrase

      Web Admins & Web Users Changing Passphrase: Web users can change their passphrase whilst logged in to My1Login. Select their username in the top right corner and then select Profile. For forgotten passphrases please see: Admins: Resetting your ...
    • My1Login Profile Settings Guide

      Settings The Settings tab is where you can set options across the account for all users, specific groups, and administrators. Account Settings Profile Multiple profiles can be made to apply different settings to users via workgroup memberships. If a ...
    • Sharing Credentials with Users or Groups

      Application credentials can be shared with other users or groups in your organisation. The ability to share identities is controlled within the admin settings. This guide will take you through the steps required to do this. Permission to Share ...
    • Transferring Credential Ownership

      Application credentials are owned by the user that created them. There are a few scenarios where you may want to transfer ownership of those identities to another user. This guide will take you through the steps required to do this. Examples of ...
    • Logging in to your My1Login Account

      Active Directory Integrated Login When your account is tied to an Active Directory user instance, use your Active Directory credentials. If you are on an network joined machine, and are already logged into your corporate environment, you will be ...