Help Center
Administration Guides
Guides to help your Admin team navigate My1Login.Directory Integration
Integrate your existing Active Directory or LDAP compliant directory.Browser Extension/Plugin
How the browser extension works, how to deploy, and troubleshooting.Web Application Integration
Achieving SSO for applications that use credentials, SAML, or OIDC authentication.Legacy Application Integration
Achieving SSO for legacy and desktop applications.Multi Factor Authentication
Using MFA at point of authentication with My1Login or with specific target applications.End User Guides
Information for end users about My1Login functionalityEnterprise Password Manager
My1Login's Enterprise Password Manager ensures high-value accounts are protected.Reporting
Report on your organisation's activity, application usage, security using My1Login Reporting and the ADC Syslog.
Recent Articles
User's Guide to My1Login Password Generator
My1Login provides a password generator for users when they are on a password update page. Users can use this in order to automatically change their password for a third party site without having to manually add it to their My1Login account. This ...Troubleshooting One Time Password
Guide to resolving issues with My1Login submissions of the one time password (OTP) generation into third party sites. OTP is being submitted but not accepted by the third party site The third party site maybe rejecting the code because the code that ...Seamless Authentication and Zero Login into My1Login
There are a three different ways you can initiate seamless authentication and zero login into My1Login where users have already been authenticated with Entra or Active Directory. This document outlines the different approaches and their respective ...One Time Passcode Integration
What is it? One Time Password (or Multi Factor Authentication) is where a login procedure requires an additional piece of information in order to login in addition to a username and a password. My1Login can now incorporate these codes to be stored ...How the Entra Directory Synchroniser (EDS) works
The My1Login Entra Directory Synchroniser (EDS) extends your Entra domain into the My1Login cloud Identity registry enabling seamless single sign on to the My1Login system. The EDS supports bi-directional communication using Web Sockets on port 443 ...
Popular Articles
Accessing your My1Login Vault
There are a few ways to access your My1Login Vault. Your organisation may have configured your My1Login Vault to open when you open a new browser window. (This may appear as a secondary tab). You can navigate to your organisation's My1Login page ...Resetting your My1Login Admin User Password
Before resetting your Admin password, make sure that the ADC is running or that there is another Admin that can access the My1Login Admin portal. Once you have confirmed that either: Your company's My1Login Active Directory Connector is running or ...Adding a bookmark
A tile (or bookmark) refers to an individual identity that is stored within My1Login. It contains the name, location, and user credentials for a specific application. Automatic Creation (Administrator-driven) Inclusion List: When an application URL ...Password Policies
Admins can set up a password policy either on an app-by-app basis, or on an account-by-account basis. Password policies can be customised to force passwords to be a specific length and/or include special characters. Password policies are also where ...How the browser extension works
The My1Login browser extensions work by either: Connecting to the company Active Directory or Entra Directory Storing the client-side encrypted credentials on the My1Login cloud server The job of the browser extensions is to search webpages for login ...